Joslyn Levy & Associates (JLA) is a quality improvement consulting firm that moves health and social service organizations from ideas to action.

The public services sector is at a major point of transformation. More than ever, organizations are being challenged to improve services delivery and the consumer experience, achieve results that meet or exceed performance targets, and to do so at the lowest possible cost. We help our clients to meet these demands.

JLA’s mission is to help organizations achieve their goals for service excellence and breakthrough results.  Our team provides expert quality improvement consulting to local and state governments, clinical providers, not-for-profit organizations, foundations, and universities.  Our areas of focus include healthcare, public health, and social services.